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Frequently Asked Questions

What makes Host Harbor different?

At Host Harbor, our commitment to providing a superior hosting and domain service experience sets us apart in the industry. Unlike other providers, we prioritize genuine human interaction with our dedicated support team, available 24/7 to address any questions or technical issues promptly. We believe in transparent pricing, with no hidden fees or long-term contracts required. Additionally, we understand the importance of empowering WordPress website owners with essential tools without additional costs. That’s why we offer a range of free WordPress plugins to enhance functionality and performance. Host Harbor isn’t just a service provider; we’re your trusted partner in establishing and managing your online presence, offering reliability, transparency, and unparalleled customer support every step of the way.

What if i'm not happy with my service?

You have the freedom to cancel your services at any time, for any reason, giving you full control over your hosting and domain needs. Although you receive a discount for purchasing a year of hosting upfront, if you need or want to cancel, we will prorate and refund the remaining unused time.

What Security features are included with my wordpress hosting?

Security is a top priority for us, which is why we include free SSL certificates with all hosting plans, ensuring that your visitors’ data is encrypted and your site’s credibility is boosted without any extra charges. We also provide free plugins with security top of mind.

Can I host other types of websites? can i take my website with me if i want to go?

We only host WordPress websites, because we believe strongly it’s best. If you ever decide to switch to a different provider, we will be sad to see you go, but there’s no issue migrating your WordPress site to another hosting provider.